What is Vishing?

Vishing, also known as voice phishing, is a type of phishing attack that relies on voice communication to trick victims into revealing sensitive information. It involves cybercriminals posing as legitimate individuals or organizations, such as banks, government agencies, or tech support, and using social engineering techniques to convince victims to divulge their personal or financial details.

Vishing attacks can be initiated through various channels, including phone calls, voicemails, text messages, or emails. The attackers often use tactics to create a sense of urgency or fear in the victim, such as claiming that their account has been compromised, their payment is due, or their identity has been stolen. They may also spoof their phone number or use a fake caller ID to make the victim believe they are receiving a legitimate call.

One of the most common vishing methods is the use of automated voice messages or robocalls. These are pre-recorded messages that prompt the victim to press a number or provide their information. The attackers can use voice manipulation software to create a convincing voice that sounds like a real person.

Another vishing technique is the use of social engineering to gain the victim’s trust and persuade them to reveal their information. The attackers may use a pretext, such as claiming to be a technical support representative, a customer service agent, or a law enforcement officer, to convince the victim to comply with their requests.

Vishing attacks can have severe consequences for both individuals and organizations. The attackers can use the stolen information to commit identity theft, financial fraud, or other cybercrimes. They can also use the information to launch further attacks, such as phishing emails or smishing (SMS phishing) messages.

To protect against vishing attacks, IT stakeholders at high trust SMBs should educate their employees about the risks and warning signs of these attacks. They should also implement security measures, such as two-factor authentication, caller ID verification, and anti-spoofing technologies, to prevent unauthorized access to sensitive information. Additionally, they should establish clear policies and procedures for handling sensitive information and reporting suspicious activities.

In conclusion, vishing is a growing threat that requires vigilance and proactive measures to mitigate. IT stakeholders at high trust SMBs should stay informed about the latest vishing techniques and best practices for protecting their organizations and employees from these attacks.


Few areas in the information technology space draw as much focus and concern as cybersecurity, and rightly so. Threats that were once the concern of governments and enterprises now frequently target small and midsized business. In addition, cybersecurity requirements from clients, partners, investors, insurers, and regulators continue to grow. 

Our cybersecurity team delivers complete protection across endpoints, servers, networks and cloud platforms. Employing industry-leading next-gen firewalls and antivirus protection, intelligent web filtering, data-loss prevention tools, threat intelligence, and training and testing tools, our NIST-based, data-centric approach to cybersecurity ensures your people, data, and customers remain as safe as possible. 

To learn more about how we can help your company develop and execute a comprehensive cybersecurity strategy, reach out to us Contact us today: https://altourage.com/contact/