Our Approach

Technology

Facing a rapidly changing business landscape, it isn’t hard to understand why company leaders feel overwhelmed by technology. Endless cloud options, a new workplace, evolving customer demands, cybersecurity threats, and emerging technologies make it difficult to feel confident that your IT ecosystem is where it needs to be.

At Altourage, we see things a little differently.

We see technology as a toolkit to accomplish your business goals in the most efficient way possible. Rather than technology driving business processes, we believe that the vision for your company should drive where and how technology is incorporated into your organization.

We begin our engagements with a clear understanding of your organization, your challenges, and your goals. We can then present a comprehensive technological solution, choosing the tools and building the processes that will get you there.

Service

True service comes not just in delivering short-term fixes, but in creating long-term opportunities. And, while there are many times when a client simply needs a password reset, being a real partner with our clients means always asking ourselves “How can we help you do this better?”

To support this vision, our teams understand that their job is to focus on solving business problems in the most productive way possible. We encourage our clients to proactively book time with their client success manager to brainstorm and to let us envision new ways of solving problems.

From our 24x7x365 helpdesk and security operations center, to our dedicated project managers, technology engineers, and client success professionals, the Altourage team is focused on one thing; making our clients feel that they have a real technology partner standing beside them, helping them to surpass even their own expectations of what is possible.

Imagination

Every member of the Altourage team is excited by the idea that the right technology solutions can propel a business ahead of its competition. We recognize that our role is often to spark the imagination of our clients, so they too can feel the excitement for what is possible. And so, we ask our clients to imagine along with us….

Imagine feeling confident in a partnership that understands you and has your back. 

Imagine getting everything you want from your technology. 

Imagine leading your industry through innovation. 

Imagine business processes with no limitations. 

Imagine success. 

Our Values

Openness

We are flexible, transparent, and creative in our approach to our work. We possess a genuine interest in new ideas and points of view.

Collaboration

Whether working with clients or each other, we are respectful, team-based, communicative, honest, and direct.

Passion

We are always looking to learn new things, and get better at what we do for our clients and for ourselves.

Boldness

We are innovative. We are forward-looking. We are willing to take risks, learn from our mistakes and enjoy our successes.

Our Leadership Team

Karl Nelson
CEO

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Fusing an engineering background and significant IT experience with his entrepreneurial spirit, Karl co-founded Altourage with a vision of helping clients grow their businesses by blending technology expertise with a hyper-dedication to service. Away from work, Karl enjoys an active life with his family, including scuba diving, snowboarding, or simply biking around Prospect Park.

Prithi Polavarapu
VP of Operations

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As the VP of Operations, Prithi’s priority is to ensure Altourage delivers exceptional value to its clients. She brings a blend of strategic vision and operational expertise to drive efficiency and excellence. Prior to Altourage, Prithi was in San Francisco working in the technology industry for almost 10 years. She holds an MBA from the Kellogg School of Management.

Kenny Diaz
CISO

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As CISO, Kenny leads a team of Altourage engineers, who pride themselves on understanding business needs and challenges from the customer’s perspective.  Insatiably curious, Kenny is continually advancing his domain expertise by studying advancements in computer science and cybersecurity for the sheer joy of it.

Allison Gorman
Director of Finance

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After studying journalism and communication at SFSU, Allison pivoted towards a career in SMB finance and HR. She has been with Altourage for more than 10 years and has played a large role in the company’s growth and evolution. When not in the office, she enjoys traveling and cooking.

Matt Kull
Director of Support

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Shortly after receiving a Game Boy Color for Christmas one year, Matt dedicated himself to computers and technology.  14 years later, he graduated from Penn State with a B.S. in Information Sciences and Technology. As Director of Support, Matt ensures that every Altourage client feels like our most important client.

Dave Curley
CRO

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Dave brings extensive sales and account management expertise to our team. His career is defined by his ability to grasp client requirements and implement technology solutions that yield tangible business enhancements. Beyond his professional pursuits, Dave enjoys American whiskey, cigars, and poker in his leisure time.

Our Locations

New York

158 West 29th St
4th Floor
New York, NY 10001 USA

Singapore

138 Robinson Road

28-04 Oxley Tower

Singapore 068906

Manila

UB 111 Paseo de Roxas

Legazpi Village

Makati City, Metro Manila