Services Guide: PLATFORM SERVICES [VIDEO]

Altourage is a Managed Service Provider (MSP), offering platform services that include: Cloud, Backup, VOIP, Saas Vendor and Identity Access Management. Our monitoring, maintenance and comprehensive disaster recovery plans keep your platform up to date online and secure. System Administration of Cloud Platform As Microsoft 365 and Google workspace partners, we offer comprehensive management preferred escalation channels, customized deployments and deep expertise to ensure you’re getting the most from the cloud.

Identity Access Management

Identity access management brings together access rules for applications and data from disparate systems. Our team deploys cutting edge I AM protocols to simplify on boarding and off boarding and to help eliminate access mistakes and simplify the user experience.

Backup Management

Our system administrators will recommend backup solutions based on your business needs. Once selected, we monitor and test backups regularly, we don’t just say it, we do it.

Dedicated Technology Team

Your dedicated entourage team is a true technology partner. Its members are dedicated to your success and maintain responsibility for your technology, ecosystem, proactive services, technology innovation, and your happiness with our services.

Server Management

From monitoring and maintenance to support and troubleshooting whether hosted or in the cloud. Our server and virtualization team can support your existing server infrastructure or map a future proof cloud migration.

SaaS User Management

Keeping track of all of your SAS applications can be both time consuming and tricky using our customized on boarding and off boarding services. We can help we add change and remove SAS accounts as needed while providing periodic audits to help you keep costs down and productivity up.

VOIP Management

We offer management of select voice over IP solutions that offer flexibility, reliability and value to businesses, small to large. Our VoIP management services include recommendation, set up integrations and ongoing support.

To learn more about how Altourage can customize its it and cyber security offerings to match your needs. Email us at inf[email protected] or fill out the form at www.altourage.com/conact